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The spread of COVID-19 globally has led to reduced air freight capacity and more recently, stricter lockdown restrictions within certain countries, causing delays to parcels coming in and out of New Zealand. We expect delays to continue for some time.
Delays in receiving parcels from overseas
There are still international delivery delays with parcels arriving in to NZ from overseas. We are working to have the majority of parcels, once received in to NZ Post, delivered within 7 working days.
Please be advised that currently all inbound items are subject to delay for final delivery due to backlogs of 7-14 days at our processing facility. We are working closely with the border agencies to clear the backlog as fast as possible.
Due to COVID-19 please note there may be delays in deliveries.